MONTHLY TUTION REPORT
What do I do if I make a mistake
and enter the wrong figures?
Simply log in again and re-do your entry correctly, and place a comment
in the spot provided that you are replacing an incorrect previous entry.
If you can, please provide the transaction number of the incorrect entry.
What if I have no tuition to
report for the previous month?
You must still log in to report the zero tuition amount, and you will
still be responsible for the 1/12 payment of your PCTIA annual flat
fee. It is important that you log in each month to report your tuition,
even if it is zero - otherwise PCTIA may think you have not submitted
a report as required by the Bylaws.
What if I was not registered
last year and did not receive a password letter?
A password was generated for you when your
institution became registered. To retrieve it, use the electronic password
retrieval function by pressing the Login button and then the "Forgot
your password?" link. If you want a hardcopy, send an email request
to info@pctia.bc.ca being sure
to clearly indicate your name, institution name and registration number.
How do I retrieve my
password?
If you have misplaced your username/password letter, please use
the electronic password retrieval function by pressing the Login button
and then the "Forgot your password?" link. Or, you may request
a new password letter to be mailed to you by sending an email to info@pctia.bc.ca
being sure to identify your school name, registration number, and your
name.
My institution's contact person
and email address is out of date and I cannot retrieve my password.
What do I do?
You must first change your contact person information with the Agency
using the Change of Institution Representative form available on the
downloads page. Once this is approved by
the Institution Officer, the database will be updated and the retrieve
password function will work for you. Please remember to keep the agency's
contact person up to date at all times.
I keep
getting sent back to the login screen after I enter data. Why?
This is likely because your browser is not
accepting cookies or you have a corrupted cache or cookies (often
from using the "back" button while entering data - please
do not use the 'back' button to review your data - you will have a review
opportunity during the online process) . In the very few cases reported,
this has been the problem. To resolve this problem, clear your
browser's cache, delete old cookies, then quit and restart your browser.
See instructions on setting cookies at the bottom of this page.
ENROLMENT REPORT
When will the enrolment
reporting system be online?
Dates for each year's enrolment collection will be posted a few
weeks prior to November 1. The system, once active, is available 24
hours a day including weekends.
How long will I have
to enter my enrolment data?
Once activated, the system will be
available 24 hours a day including weekends..
The PCTIA Bylaws require the information to be submitted by November
30 of each year. If the due date falls on a weekend, the system will
be available until the following Monday.
What is the period for
which I am required to report enrolments?
As per the Bylaws, the period to be
reported is as of November 1, of the current year and the previous 12
months to Nov 1 of last year. Whether you choose the end of
Oct 31 or November 1 as your cut-off dates does not matter.
Do I need a different
password from last year?
Your old username and password have not changed. Password letters
are not mailed out this year unless you request one. See "how do
I retrieve my password?" below.
What if I was not registered
last year and did not receive a password letter?
A password was generated for you when your
institution became registered. To retrieve it, use the electronic password
retrieval function. If you want a hardcopy, send an email request to
info@pctia.bc.ca being sure to
clearly indicate your name, institution name and registration number.
How do I retrieve my
password?
If you have misplaced your username/password letter, please use
the electronic password retrieval function by pressing the Login button
and then the "Forgot your password?" link. Or, you may request
a new password letter to be mailed to you by sending an email to info@pctia.bc.ca
being sure to identify your school name, registration number, and your
name.
My institution's contact person
and email address is out of date and I cannot retrieve my password.
What do I do?
You must first change your contact person information with the Agency
using the Change of Institution Representative form available on the
downloads page. Once this is approved by
the Institution Officer, the database will be updated and the retrieve
password function will work for you. Please remember to keep the agency's
contact person up to date at all times.
I submitted my enrolment data but then I noticed that there is an error. How do I correct it?
To correct information already submitted, first log in again and proceed as if you were going to enter your enrolment data. You'll notice that your previously submitted data now shows up beside each program. Simply type over any incorrect data and go on to the next screen. Be sure to complete all the screens until the very end, then exit and log out. You should get a new email with the revised data.
I keep getting sent back
to the login screen when I enter data.
Why?
This is likely because your browser is not
accepting cookies or you have a corrupted cache or cookies (often
from using the "back" button while entering data - please
do not use the 'back' button to review your data - you will have a review
opportunity during the online process) . In the very few cases reported,
this has been the problem. To resolve this problem, clear your
browser's cache, delete old cookies, then quit and restart your browser.
See instructions on setting cookies at
the bottom of this page.
Your browser must have cookies enabled our you will
be unable to use the site. Heres how it's done on some common browsers:
